Privacy Policy

Amazon Oman Privacy Policy

This Privacy Policy sets out Amazon Oman’s approach to data protection and privacy to fulfill its obligations under applicable laws and regulations. This Privacy Policy applies to the personal information that we process, whether in physical or electronic mode.

While you may be able to browse the Platform (website and app collectively the “Platform”) from countries outside of India, however, please note that we do not provide any product/service under this Platform outside of India. By visiting the Platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be subject to the laws of Oman including but not limited to applicable laws on data protection and privacy. If you do not agree, please do not use or access our Platform.

In this Privacy Policy, the expressions “personal information”, “data subject”, “controller”, “processor” and “processor” shall have the meanings given to them in applicable privacy laws.

We are committed to taking data privacy seriously. It is important that you know exactly what we do with your personal information.

Throughout this document, “we,” “us,” “our,” “our,” and “Amazon Oman” refer to Amazon Oman. Wherever we say “you”, “your” or “customer”, we mean you.

Personal information is collected by Amazon Oman

The information we learn and collect from you, personal or otherwise, is used to register you, verify your identity to allow you to use the Application, perform transactions (including facilitating and processing payments), communicate with you, transmit any promotions, services or updates associated with the Amazon Oman website, and generally You maintain your accounts with us. We also use this information to personalize your experience and improve the Amazon Oman website.

Information you provide to us:

We receive and store any information you provide while using Amazon Oman, or otherwise provide to us. You can choose not to provide certain information, but then you may not be able to use Amazon Oman. We use the information you provide for purposes such as opening your account, processing your transactions, responding to your requests, and communicating with you.

Information we collect about you:

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

We receive and store certain types of information whenever you interact with us. Depending on the jurisdiction from which you may access our Platform and in accordance with applicable laws:

You may be served different types of cookies such as strictly necessary cookies, performance cookies, etc. For example, if you are an international user accessing our Platform, we only collect data that is absolutely necessary for the operation of our Platform.

Information from other sources:

We may receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and more easily deliver your next purchase.

Categories of personal information

The categories of personal information collected and processed by us are as follows;

Demographic and identity data

Contact details such as name, email address, contact number, shipping address, country, date of birth, and profile photo
Open data and public records such as information about you that is publicly available on the Internet
Details such as transaction amount, bank name, card type, and card number.

Online identifiers and other technical data

Location details such as data we obtain about your location, IP address, records, or where you connect a computer to the Internet
Technical details such as device information, location, and network operator when using our mobile phone
Communication details such as metadata and other personal information we obtain from communications via emails, SMS, instant messages, and calls
Usage data details such as data on how you use our Platform or web-based features, pages viewed, etc.

Consent

By using the Platform and/or by submitting your information, you consent and consent to our collection, storage, processing, transfer, use, and sharing of your personal information (including sensitive personal information in accordance with applicable law) that you disclose on the Platform using third parties or service providers for the purposes set forth and in accordance with to this Privacy Policy.

The purpose of collecting your personal information

We use your personal information to operate, provide, develop, and improve our products and services. These purposes include:

Purchase and delivery of products and services

We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotions.

Provisioning, troubleshooting, and improvement of the Amazon Oman Site

We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Amazon Oman Site.

Recommendations and customization

We use your personal information to recommend features, products, and services that may be of interest to you, identify your preferences, and personalize your experience with Amazon Oman.

Communicate with you

We use your personal information to communicate with you regarding Amazon Oman through various channels (for example, by phone, email, or chat).

Advertising

We use your personal information to display interest-based ads for features, products, and services that may be of interest to you.

Cookies and other tracking tools used by our digital properties

Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers in use. Similarly, mobile apps use the required permissions and SDKs. These are used to make websites and apps work, or run more efficiently, and also to provide information to website/app owners.

Depending on the jurisdiction from which you may access our Platform and in accordance with applicable laws, you may be served different types of cookies such as strictly necessary cookies, performance cookies, etc. We use cookies, permissions, and other tracking tools on our platform to collect and process data to provide you with a better online experience as well as improve Amazon Oman services.